Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com.
Designation:
Technical Support Service(ISP) - Voice ( Bangalore candidates only)
Job Description:
Accenture, one of the world's leading management consulting, technology services and outsourcing companies, is looking for young, enthusiastic professionals for Voice openings in Bangalore for its BPO operations.
We are looking for
- Undergraduates (XII standard) with more than 6 months of work experience in BPO
- Graduates / Post Graduates / Diploma Holders with any exp
- B.E/B.Tech graduates with an aggregate of less than 55% and must have prior voice exp for a minimum of 6 months.
- Candidates with backlogs/arrears in their degree are not eligible
Desired Profile:
Fresher or experience in voice-based technical support
should have knowledge of troubleshooting in internet support services for clients
Should have excellent verbal and written communication skills
Should be able to diffuse volatile situations when distressed or irate customers call for support
should be able to deliver quality customer service and technical service support for clients
Job profile deals in semi – tech process
Fresher can also apply
Experience : 0-5 years
If this is the opportunity you are looking for please get back to us with your updated resume.
For more details please contact,
Preetham.D -9611344440
Accenture
Experience: 0 - 5 Years
Industry Type: BPO/ITES
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Location: Bengaluru/Bangalore
Keyword: Voice Process or Technical Support,or Customer Support or Customer Service
Contact: Preetham.D
Telephone: 9611344440
Email: preetham.dinesh@accenture.com
Website: http://www.accenture.com
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